Frequently asked questions
Answers for members and their families, and for Travel Plan marketers.
For Members
How does Travel Plan by Inman work?
If a member dies 75 miles or more from home, the family makes one call to 1-888-889-8508. Travel Plan by Inman uses the worldwide network of Inman Shipping Worldwide to bring the member home to their local funeral home. See how it works.
How much does a Travel Plan cost?
Pricing is set by your Travel Plan representative. Call 1-888-889-8508 or email travelplan@shipinman.com to be connected with one. It is a one-time fee with no annual payments.
Do members pay every year?
No. The plan is a one-time fee. There are no annual payments, and the membership lasts for life.
Does the plan include airfare?
Yes. When a member needs to come home by air, the airfare is part of the plan benefit. Bringing someone home from far away can cost a family many thousands of dollars. With the plan, the family does not pay for it.
Where does the plan work?
Anywhere in the world. The plan applies when a member dies 75 miles or more from their legal residence, or in a country other than their country of residence.
What counts as home?
Home is your legal residence: your fixed, full-time place to live. If you have lived at another address for 180 days or more in the 12 months before death, that address counts as home instead. A nursing home counts as home after a stay of 180 days or more.
Is there an age limit?
No. The plan is available to anyone.
What do members receive?
Once a paid plan is received, the member is mailed a welcome letter, a plastic member identification card the size of a credit card, and a change of address card.
When does the plan take effect?
The plan takes effect when our office has processed the participation agreement and payment and issued an enrollment number. If you enroll while you are away from home, the plan takes effect for trips after you return home.
What happens if arrangements are made without calling Travel Plan by Inman first?
Call us first, before making any other arrangements. The plan is not a reimbursement plan, so it cannot pay for arrangements someone else has already made. Calling 1-888-889-8508 first also makes sure the complete and legal process for transporting human remains is followed.
Is anything not included?
Yes. The plan does not include medical tourism, meaning travel for the purpose of getting medical treatment.
How do I buy a plan?
Plans are sold through authorized Travel Plan representatives, often your local funeral home. Tell us where you are and we will connect you with the nearest one, or call 1-888-889-8508.
Who do I contact with questions?
We are happy to help. Call 1-888-889-8508 or email travelplan@shipinman.com.
For Marketers
Who can offer Travel Plan by Inman?
Funeral homes, cemeteries, pre-need counselors, and final expense agents. Many offer it alongside a pre-need funeral arrangement. Apply to become a marketer.
How do I make a sale?
Enter the sale online in the Travel Plan marketer portal at travelplan.shipinman.com. You can also complete a paper participation agreement and mail it with a check made payable to Travel Plan by Inman, 9077 Stellhorn Crossing Parkway, Fort Wayne, IN 46815.
Can I enter a sale in the portal when the member pays by check?
Yes. You can enter checking information directly in the portal.
How often are commissions processed?
Commissions are processed when a paid plan is received, by paper check or direct deposit.
What marketing materials are available?
A Travel Plan presentation card customized with your logo and phone number, the participation agreement, and explainer videos. Request marketing materials.
Is there training?
Yes. The training videos and the marketer explainer are on the Resources page.
Where do I log in?
The marketer portal is at travelplan.shipinman.com.
Still have a question?
Call 1-888-889-8508 or email travelplan@shipinman.com.